Policies

Ravel Travel Inc. ("Ravel," "we," "us," or "our") operates the Ravel Sparkboard platform (the "Service") available at sparkboard.net. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

Account information: When you sign in with Google, we receive your name, email address, and profile picture from your Google account. We do not receive or store your Google password.

User-generated content: Sparks (saved travel inspiration), clusters, itineraries, preferences, and any other content you create within the Service.

Usage data: We automatically collect information about how you interact with the Service, including pages visited, features used, device type, browser type, and IP address.

Location data: When you create sparks or itineraries, we process location information (city, country, coordinates) to provide mapping and clustering features. We do not track your real-time physical location.

2. How We Use Your Information

• Provide, operate, and maintain the Service
• Personalize your experience and generate travel itineraries
• Process and organize your saved travel inspiration
• Communicate with you about your account or the Service
• Monitor and analyze usage trends to improve the Service
• Detect, prevent, and address technical issues or abuse

3. Third-Party Services

We use the following third-party services to operate the platform:

• Google Authentication — for secure sign-in
• Firebase (Google Cloud) — for data storage and backend services
• Unsplash API — for travel imagery
• Google Maps Platform — for maps and location services
• Google Analytics — for usage analytics (see our Cookie Policy)

Each of these services has its own privacy policy governing how they handle data. We encourage you to review their respective policies.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it by law.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL) and secure cloud infrastructure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Request a portable copy of your data

To exercise any of these rights, please contact us at support@raveltrips.com.

7. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date above.

Welcome to Ravel Sparkboard. By accessing or using the Service, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

1. Eligibility

You must be at least 13 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement.

2. Account Responsibilities

You are responsible for maintaining the security of your account and all activities that occur under your account. You agree to notify us immediately at support@raveltrips.com if you suspect unauthorized access to your account.

3. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Upload or share content that is harmful, offensive, defamatory, or infringes on the rights of others
• Attempt to gain unauthorized access to other users' accounts or any part of the Service
• Use automated tools, bots, or scrapers to access or extract data from the Service without our written permission
• Interfere with or disrupt the Service or its underlying infrastructure

4. Content Ownership

Your content: You retain ownership of all content you create on the Service (sparks, clusters, itineraries, etc.). By using the Service, you grant us a limited, non-exclusive license to store, display, and process your content solely for the purpose of operating and improving the Service.

Our content: The Service, including its design, features, and original content, is owned by Ravel Travel Inc. and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our prior written consent.

5. AI-Generated Itineraries

The Service uses artificial intelligence to generate travel itineraries and recommendations. These are provided for informational and inspirational purposes only. We do not guarantee the accuracy, completeness, or suitability of AI-generated content. You are responsible for verifying all travel details, including but not limited to pricing, availability, safety, and travel advisories, before making any travel arrangements.

6. Disclaimers

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Ravel Travel Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, or goodwill arising out of your use of the Service.

8. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

9. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

This Cookie Policy explains how Ravel Sparkboard uses cookies and similar technologies when you visit our website at sparkboard.net.

1. What Are Cookies

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently and to provide information to the website operators.

2. Cookies We Use

3. Third-Party Cookies

We use Google Analytics to collect anonymous usage statistics. Google may set its own cookies to process this information. You can learn more about how Google uses data at Google's Privacy Policy.

4. Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically find these options in your browser's "Privacy" or "Security" settings. Please note that disabling essential cookies may prevent you from using certain features of the Service.

Common browser cookie settings:

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions

5. Changes to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.